Are there any safari packages available for guests that can be booked directly through the hotel?
12 November 2024
Yes, safari packages can be arranged through the hotel. 110 photos
NAIROBI SERENA HOTEL, Nairobi – A Smart Stay in the City
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Key details
About the Hotel
Kenyatta Avenue,, Nairobi, 00100,
- Near Central Park Nairobi
Perfect
9.3
9.8
4.7
4.7
5-Star Urban Escape at Nairobi Serena Hotel
Location
Nairobi Serena Hotel is adjacent to
Rooms
The hotel boasts 199 guest rooms and suites, each newly remodeled to reflect both global design aesthetics and Pan-African flair. Categories range from
Dining
Dining options include the highly acclaimed
Wellness
Business & Events
The hotel provides a comprehensive
Highlights
Location: Adjacent to Central Park and city center
Rooms: 199 newly remodeled guest rooms and suites
Dining: Mandhari Fine Dining Restaurant and multiple dining options
Wellness: Maisha Spa and state-of-the-art gym
Business: Comprehensive Conference Centre with modern amenities
Must-do experiences
- Visit the David Sheldrick Wildlife Trust to meet baby elephants.
- Savor Nyama Choma at the famous Carnivore restaurant for local flavor.
- Explore the vibrant Maasai Market for unique crafts and souvenirs.
- Take a stroll in the Nairobi National Park for urban wildlife encounters.
- Discover the Kenyan history at the four-story Nairobi National Museum.
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
- Executive Room2 persons26 sq. feet1 King-size bedAir conditioningBathtubroom details
- Deluxe Twin Room2 persons26 sq. feet2 Single bedsAir conditioningBathtubroom details
- Deluxe Room2 persons26 sq. feet1 Double bedAir conditioningBathtubroom details
Show all rooms
Check Dates & Room Rates
See what's available for your travel dates
August 2026 - August 2027
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Check-in/ Check-out
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Barber shop
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- Spa & wellness centre
- Sauna
- Massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Nairobi Serena Hotel boasts an enticing array of dining options that reflect a rich tapestry of global flavors. Guests can indulge in everything from the sophistication of fine dining to delightful casual treats, all set in inviting atmospheres that cater to families and food lovers alike.
Nairobi Serena Hotel Location
Kenyatta Avenue,, Nairobi, 00100,
Explore Nairobi
Nairobi Serena Hotel Activities and Dining
Uhuru Park
14 minutes' walk
A peaceful urban park featuring beautiful gardens, lakes, and recreational areas ideal for family picnics.
Nairobi National Museum
4 minutes' drive
Home to Kenya's rich heritage, this museum showcases art, culture, and history through well-curated exhibits.
David Sheldrick Wildlife Trust
25 minutes' walk
A sanctuary for orphaned elephants, offering visitors an opportunity to learn about wildlife conservation.
Central Park Nairobi
6 minutes' walk
A relaxing green space offering walking paths, a playground, and a serene environment for visitors.
Nairobi National Museum Tour
4 minutes' drive
Engaging guided tours available at the museum, perfect for immersing in Kenya's art and history.
City Streets Bike Tour
10 minutes' drive
Explore Nairobi's urban landscape on a guided bike tour, offering a unique perspective and fun adventure.
Yoga Retreat at Qiongozi Wellness Escapes
8 minutes' drive
Relaxation-focused retreat offering yoga classes in a peaceful environment away from the urban hustle.
Herbs and Spices Pan-Asian Restaurant
1 minute' walk
Chic ambiance featuring a variety of Asian dishes, including sushi and dim sum, ideal for casual dining.
CJ's
10 minutes' drive
A local favorite serving burgers and pizzas in a relaxed atmosphere, perfect for families and friends.
Eagle Peak Spur
11 minutes' walk
American-style grill restaurant known for its hearty steaks and family-friendly vibe.
Kenya National Theatre
20 minutes' walk
A hub for performing arts featuring regular plays, music, and dance, showcasing local talent.
Jokers Wild Casino Nairobi
35 minutes' walk
An entertainment complex offering various games, live shows, and a vibrant nightlife atmosphere.
Getting around
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Property information and rules
Check-in
from 12:00-23:30
Check-out
from 01:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of US$40 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
Italian
Year renovated:
2007
Number of floors:
7
Number of rooms:
128
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Show moreShow less
Pros
Clean rooms
Warm welcome
Heated pool
Professional staff
Lovely decor
Cons
Missing items
Average food
Non-working jacuzzi
Guest reviewsbased on 472 reviews
Charlotte from United Kingdom
Business traveller
Deluxe Room
3 nights in November 2025
|
Reviewed: January 02, 2026
9.0/10
Wonderful Stay
immaculate room excellent service great quality remembered guest
My time at the hotel was charmed. The rooms are immaculately decorated and clean. Even the laundry gentleman remembered me. I must thank housekeeping for an excellent service and great quality.
Snacks could be healthier, such as more fruits.
Location
10/10
The hotel offers easy access from all parts of the area. It is ideal for colleagues visiting from other regions. This central position makes commuting very straightforward for meetings and conferences.
Dining
9/10
I enjoyed soups and a variety of foods. Ethnic and western options were both available. Fresh fruit juices and tasty desserts completed the menu. Room service meals are also delicious.
Facilities
9/10
The hotel boasts conference rooms, including Allamanda and Frangipani, that work well. I saw the world-class gym is accessible and free . A spa and pool are also onsite.
Rooms
8/10
The room I got allocated was nice. It also had stable Wi-Fi. The environment was quiet and serene too. These details made my work easy.
0 Helpful
|
nicholas from united kingdom
Family with children
deluxe room
3 nights in October 2025
|
Reviewed: December 26, 2025
6/10
mixed feelings. minor inconveniences
staff follow-up missing snacks
the room was clean and had comfortable beddings.
The front desk staff did not follow through on a request for information. It was promised for the morning, but i never received any response . there was also a lack of readily available snacks like fruit or cookies, which i expect at this level of hotel. simple gestures such as those was nice, but were absent.
0 Helpful
Alexis from Greece
Business traveller
Superior Room
3 nights in November 2025
|
Reviewed: December 16, 2025
7/10
Acceptable Hotel Experience
pleasant staff polite staff cute staff unanswered questions missing gesture unavailable fruits
The staff was very PLEASANT. They were polite and cute! I felt they were very good too ensure my stay was both comfortable and nice. I HIGHLY recommend this hotel to other visitors.
I arrived at 1 am and asked the front desk some important questions. I expected these questions to be answered in the morning by a manager. i got no replay during my entire stay. Simple gestures such as fruits or cookies, which one expects from a hotel of this standard, were not available.
0 Helpful
Show more reviews
Questions of the users
About Nairobi Serena Hotel
What are the costs for meals if I choose to book a room without a meal plan?
05 December 2024
Breakfast is priced at USD 35, while lunch or dinner costs USD 40 each. Is there transportation from the airport offered for guests?
18 December 2024
Airport transfers can be arranged upon request, though a fee applies. Can safaris be organized once guests arrive at the hotel, or should they be booked earlier?
22 November 2024
Safaris can be arranged upon arrival. Simply provide full names when booking. Are there family-friendly interconnected rooms available for larger groups?
15 January 2025
Yes, interconnected rooms are available for families. Is it possible for non-guests to use the swimming pool?
30 January 2025
Yes, non-guests can use the swimming pool facilities, subject to a fee. Is there a baby cot available for infants upon request?
09 February 2025
Yes, a baby cot can be provided for guests traveling with infants. Is the swimming pool at the hotel heated for guests to use year-round?
25 February 2025
Yes, the swimming pool is heated and available for use throughout the year. Can meals be included as part of the booking package?
07 March 2025
Meal inclusion depends on the specific package chosen at the time of booking. Are there leisure facilities, like a spa, available for guests to enjoy?
12 March 2025
Yes, the spa is open and offers complimentary access to in-house guests, though treatments are chargeable.Next best alternative
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